How to Run Effective User Acceptance Testing

Following are the six steps that are required to run effective User Acceptance Testing (UAT):

1. Scrutinize the application: The first step is to ensure that the software product that is being used for UAT is thoroughly tested by the QA team. If there are any bugs, it needs to be fixed at the earliest.

2. Develop a test plan: The application needs to be tested comprehensively through the UAT process against its requirements. A formal test plan is required that can document the specific steps for each test case that needs to be performed and the expected results that comes with it.

In an ideal scenario, the business owners can take the responsibility to write the UAT process as they have a better understanding of how the product should function and what will be its key features. Either wise, an alternate viable option would be that a test plan can be produced by the QA team or Project manager.

3. Set up a test environment: A real-time test environment should be set up for conducting UAT. A production-like environment can be set up so that users can perform testing in an optimal manner. Before the users start testing, the UAT environment should be completely ready without any issues pertaining to the environment.

4. The testing process is initiated by the users: End users must have the basic know how about the application’s functionality so that the test cases can be executed aptly. The business and testing team must provide all the support to the testers so that the results derived out of the testing can be of maximum benefit for the team and management as a whole.

There should be enough users depending upon the testing requirements so that in-depth insights about the product can be gained and decisions can be taken in a justifiable manner.

5. Obtain user’s opinions: The opinions of a user in terms of a product’s performance and functionality help the teams to do the necessary course correction for further improving the overall quality of the product.

6. The test results need to be documented: A detailed report needs to be prepared, wherein not only the user’s opinions are meticulously recorded, but also the number of tests that have failed or passed is recorded coherently.

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